internet – Page 3

Support open data and defend Aaron Swartz

July 19, 2011 Liz

I fully support Aaron Swartz as he fights unjustified charges from the U.S. government, and hope that my readers will support him too. Aaron is a researcher who works with huge datasets and has worked on many open data projects. Aaron is being charged for having accessed JSTOR, a repository of academic journal articles, and downloading them.

JSTOR itself didn’t want to press charges and says it hasn’t suffered loss or damage. But the U.S. Government indicted Aaron because they feel like they “caught a hacker”.

I’m incredulous that they would pursue this case against a well known researcher and activist who allegedly was doing something quite benign — scraping data.

I worry that this case will have a chilling effect on open data projects. The government has gone to great lengths here to stop a respected activist’s work, siccing the Secret Service on him and wasting an incredible amount of resources to trump up this case. The FBI has already investigated Aaron at least once for downloading PACER data . It looks bad to me, like the government was basically waiting for any excuse to build some sort of charge against Aaron for his briliant open data activism.

Here’s Aaron’s background in open data and analyzing large data sets:

In conjunction with Shireen Barday, he downloaded and analyzed 441,170 law review articles to determine the source of their funding; the results were published in the Stanford Law Review. From 2010-11, he researched these topics as a Fellow at the Harvard Ethics Center Lab on Institutional Corruption.

He has also assisted many other researchers in collecting and analyzing large data sets with theinfo.org. His landmark analysis of Wikipedia, Who Writes Wikipedia?, has been widely cited. He helped develop standards and tutorials for Linked Open Data while serving on the W3C’s RDF Core Working Group and helped popularize them as Metadata Advisor to the nonprofit Creative Commons and coauthor of the RSS 1.0 specification.
In 2008, he created the nonprofit site watchdog.net, making it easier for people to find and access government data. He also served on the board of Change Congress, a good government nonprofit.
In 2007, he led the development of the nonprofit Open Library, an ambitious project to collect information about every book ever published.

I would also like to say that I think that libraries and academics should stop buying into the JSTOR model. JSTOR aggregates academic journal articles which it doesn’t even own, and sells limited access to those articles to large institutions for thousands of dollars. Libraries and universities should act to enable access to information, not to limit it.

ETA: Here is JSTOR’s official statement on the case.

Civic fictions at conferences

July 9, 2011 Liz

Because of the Amina and Paula Brooks controversies and my part in unraveling them, I spent the last few weeks talking with media and giving talks about online hoaxes, identity, sockpuppets, and astroturfing.

I did an impromptu lightning talk at Noisebridge‘s 5 Minutes of Fame, making my slides right there on the spot. That was a lot of fun — because of the informality of that crowd I was very frank and could have a (bitter) sense of humor about the whole thing.

At O’Reilly’s FooCamp, I gave the talk I had planned on How to Suppress Women’s Coding. But as the Amina story unfolded over the weekend of Foo Camp, I was talking with more and more people about what was going on and at some point actually had a bit of a nervous breakdown on Molly Holzschag and Willow Brugh because of the constant stress and uncertainty about how to proceed and what I was choosing to do. I added in a discussion session “Lesbian Sockpuppet Detective Story” to talk about online identities and think that it went fairly well. People had very good stories about how they detected and fought astroturfers and sockpuppets. Anyway, I could write a giant post for every conversation I had at FooCamp! And might do that — I have pages of notes.

Three things really stood out for me as themes of Foo Camp: Big (open) Data and Visualization; our collective imaginary picture of Oof Camp (the “bad guys” doing the opposite of Foo Camp, working to do things we would disapprove of or find deeply unethical) alongside an examination of what we do believe is right and “our” geek culture; and women in tech talking with each other in public about sexist patterns and strategies to deal with them, which isn’t new, but which seemed to me to be scaled up and comfortable beyond what I normally see at mixed-gender tech conferences. On the women in tech front I think Foo Camp and O’Reilly might be progressing, a sense I’ve had building slowly over the last few years. It seems glacial to me but still positive. In short, I didn’t feel tokenized, I felt respected and valuable, I made tons of great connections with women and men, there were lots and lots of women there kicking ass, I didn’t know all of them, and as an extra bonus, nothing creepy happened at all, at least to me. Huzzah!

After FooCamp, John Bracken gave me a last minute invite to the Knight Foundation/MIT Future of Civic Media conference. This was an absolutely fantastic conference. I loved the MIT Media Labs spaces and all the projects I heard about. Ethan Zuckerman led a panel called Civic Fictions, with Dan Sinker, me, and Andy Carvin. The audience questions and discussion went off in some fairly deep and interesting directions. Here’s a video of the panel with a link to a bare-bones summary. I’ll try to transcribe the entire thing soon.

Civic Fiction: MIT-Knight Civic Media Conference from Knight Foundation on Vimeo.

Dan Sinker talked about writing the @MayorEmanuel Twitter story: 40,000 words of satire in 2000 tweets. I later read the entire MayorEmanual saga which was hilarious & compelling. His analysis of identity and online media and history at the end of his talk blew me away which is part of why I want to transcribe the entire panel. Also, Dan absolutely rocks. We had a fun conversation about being unable to describe ourselves neatly or give any sort of elevator pitch to explain why we were interesting to the suits and … well you know.. the actually legitimate people. Dan has a long history of zine making as the founder of Punk Planet and has done countless fabulous things.

Ethan introduced the panel and told his own story of heading up Global Voices & having to determine whether people were “real” or not, including his doubts from years ago about the blogger Sleepless in Sudan and his relief at finally meeting her. I remember him bringing up Sleepless as an example of deep uncertainty in the discussion at my talk on online fictional personas at SXSWi in 2006.

I told some of the Amina/Paula story, my part in it, how I worked with other investigators, bloggers, and journalists to figure out and expose what was going on. In the discussion afterwards I was most happy with my answer to (I think) Waldo Jacquith‘s question about history and truth. I mentioned Songs of Bilitis partly because it’s the first thing that popped into my head. But it’s a good example of a historical literary hoax that was then actually used by lesbians as a name for the first lesbian rights organization in the U.S., the Daughters of Bilitis.

Andy Carvin then talked about his involvement with the Arab Spring and the Amina hoax in that context. When Amina was “kidnapped” by security police and her identity began to be questioned, all his Syrian contacts went silent for over a week. Andy’s thoughts were great to hear and I really enjoyed talking with him and respect his particular skills in Firehose Immersion.

At these sorts of talks we keep discussing ethics. Many people appear to *want* to do such projects, to tell compelling stories for a political purpose to mobilize particular audiences to have empathy & take action for marginalized people. Some people want to try it, or perhaps have already done it and want to hear that they didn’t do something wrong — or maybe just want to believe that something good came of the attention to bloggers in Syria that the Amina hoax brought. There is also a strong thread of “but… what about creativity and post modern identity?” running through the attempt to save something good out of all this.

It was a great conference and there was only one mildly ew-tastic drunk guy who I had to work to escape from (Larry, you gotta hold your liquor better, dude, and not talk about your junk like that to strange feminist ladies well-known for blogging everything.)

I came out of all these talks thinking that many more hoaxes and large-scale astroturfing situations are coming. Elections and political movements are going to be even more confusing. I think there is a field emerging for analysis of online identity, personas, authenticity, and so on — in fact perhaps an academic discipline which might best be part of journalism/new media schools. “Internet Sleuth” will become a profession that needs much better tools than we have now. As better “persona management” tools are built, we need better and easier to use tools to detect those personas — open source tools in the hands of everyone not just government and huge corporations.

I did think of a few great and inevitable ways that civic fictions could exist without being immediately offensive and appropriative. Here are two.

We could have fictional universe reporters intertwined with our own. Basically, crossover fanfic reporting in first person, crossing some media nexus of fiction, preferably a politically complicated one, with breaking news. Harry Potter, for example. If you had freaking Harry Potter, on location, or better yet several Potterverse characters reporting on breaking news, you would attract entirely new audiences to the news. It would provide ways in for young people to talk about politics and to think about politics in a context of stories they’ve thought a lot about. I mention Potterverse because it’s popular, but also because its story *is* politically complex as a story of child soldiers and armed resistance to dictatorship. Well, anyway, that could be horrible and disrespectful if done clumsily, but I think it *will happen* probably with TV show franchises.

We could have civic fictions that consciously and collaboratively explore a real situation. I thought of one for the town I live in, Redwood City. Redwood City has very strong ties with a specific town in southern Mexico, Aguililla. I’m not sure of the real numbers but I’ve read that 40% of the population of Aguillia has at some point lived in Redwood City in a migration, remittance, and return pattern that has lasted for at least 40 years. People could have *many* reasons for not wanting to tell their personal or family stories of migration and return. How interesting it would be to write a collaborative soap opera or epic stretching over time, twittering and blogging it in a network of friends and family (all fictionalized) perhaps bilingually in Spanish and English (or trilingually since not everyone in Michoacan has Spanish as their first language) to show some of the issues and drama in people’s lives — and perhaps to show the relations, friendships, and tensions between Aguillia emigrants and the other residents of Redwood City and Menlo Park. Good idea isn’t it? Maybe someone will take it and run — or do a similar project in their own home town. Keeping in mind firmly the principle of “Nothing about us without us“.

After I got back from Boston I said I’d do an Ignite talk for IgniteSF but then flaked at the last minute out of exhaustion.

Many people have asked me if I’m still investigating hoaxes and if I found more Fake Internet Lesbians. I did find a few including Becky Chandler the sassy libertarian post-modern feminist in short-shorts who wrote a book on how it’s great to spank your children, but other people have already debunked her and exposed her as a creepy porny p*d*phile spanking-fetishist dude, and looking at that whole case made me throw up my hands in complete disgust. Plus, I really had to get back to my real work projects.

I have to mention my employer’s awesomeness in all of this: As soon as the Amina thing started eating my life, I let my boss and co-workers know about it and BlogHer basically gave me permission to do all the media stuff, radio interviews, talk with reporters, go to the MIT conference, and continue the bloggy sleuthing I was doing and delay my Drupal development projects for a couple of weeks. They were very supportive! But now I am back in the saddle and mucking around with code again, which is VERY SOOTHING.

Coming up in August in San Diego at the BlogHer ’11 conference, which is basically 3000+ women who blog and are heavy social media users hanging out with their laptops, I’m going to be speaking on a panel called “Viral Explosion”, giving a Geek Bar workshop talk with Skye Kilaen on what to do if your blog is hacked or if you lose your data — basically on security and disaster recovery — and then one more talk on Internet Sleuthing on You Know What and You Know Who and the tools I used to track all of it (like Maltego, which I recommend you try), a private wiki, and good old index cards. I’ll post again about BlogHer ’11 and these talks and all the kick ass geekiness that happens at BlogHer conferences!

Notes on sockpuppetry and astroturfing

June 15, 2011 Liz

Mischi says in comments,

The fallout from this whole Amina/Paula Brooks mess has really spooked me. I’m starting to wonder how many other individuals on my twitter or facebook feeds might be equally “unreal”.

So, I have to ask: are there any clues or patterns one should be particularly careful to pay attention to?

Also, what are the different kinds of motives that might compel someone to create sock puppets that have such a long and involved online presence (as both “amina” and “paula brooks” seemed to have). Some people here are suggesting they could be motivated by a desire to gather intelligence and/or disrupt activist organizations… but surely there must be other reasons? I mean, “Paula Brooks” wrote about surfing — what was the motive here? I’m just confused, and more than a little bewildered.

Anyway, it would be nice to get more insight into the world of sock puppets (a term which until a week ago I had never heard of, but now can’t stop thinking about!). Again, thanks!

Good questions Mischi – we could talk about that all day.

I think that members of long-standing organizations and communities often have developed the discernment to recognize likely instances of people who are not quite who they say they are, *and* the difficulty and offense of proving that. People who percieve themselves, also, as being in a less powerful situation or in danger have to hone their judgement.

Growing up in the 80s in Texas, I learned how to have good gaydar. People who are online a lot, who live out important parts of their lives socially online, have good sockdar.

Just as there’s no one motivation for masking or fictionalizing identity, there’s no one tip-off for who is real, and how far they’re trustable.

In most cases, I don’t care — and I don’t have to care — if a person is representing themselves with complete accuracy. Your situation might be different and you need to know you’re not being Facebook-friended by your abusive ex-boyfriend or some weird lying person from your past or an International Woman of Mystery or an FBI agent who just infiltrated your animal rights activist group.

Anonymity and pseudonymity can help people to have a public voice who might otherwise find it difficult to make their thoughts known. Not everyone can be out of the closet! So, while it’s legitimate to worry about who you’re talking to, ask yourself perhaps — does it matter? If it does, how would this conversation change?

If you care a lot about it, you could video chat with them briefly, or verify from someone you both know that there’s been a face to face meeting.

If I want to know, and I care, then I’ll just ask. It’s okay to be rude. If someone’s identity is a bit thin, and it’s reasonable to want to know who you’re speaking with, and they’re real, they should understand why you need to ask. If, on the other hand, they come up with reasons why it would be outrageous to ask, or know — maybe that should be unacceptable to you. If the person keeps missing your meetings and the excuses get more and more strange, that’s another clue!

I think we see here also in this entire fucked up mess that asking your friends for help is a great technique to triangulate on reality! Look at the great stuff in the comments . . . People are still working together to figure out who Graber is, and who he’s fooled, and what damage has been done. Because of that, more people will be protected against him in future. (And maybe he’ll get some kind of of real help, if he’s helpable.)

People have been asking me — what’s a sockpuppet? What’s astroturfing? Astroturfing is “fake grass roots” — many shallow fake identities created to give an illusion of popular support and interest. Astroturfing could be lots of voters from different IP addresses with different logins, gaming a voting system, or many people talking about how great a product is. Because of astroturfing’s volume and potential sophistication, it may be best detected by building good software tools. People who think a lot about botnets and spam-fighting are probably best equipped to talk about astroturfing — though as Mechanical Turk and other tools are used more often for astroturfing, this will get more difficult.

By “sockpuppets” I usually mean a persona of some depth. (Picture a person wearing a sockpuppet and having a conversation with it.) Wikipedia pages are often places where you can easily find a pattern of unsophisticated sockpuppetry. Several new accounts spring up to edit the same article. If they’re all from the same IP address, that’s a dead giveaway.

Sockpuppets are there to talk to each other. Writers make sockpuppet friends or enemies, drama-filled relationships, or conversation partners. Ms.Scribe would make a somewhat obvious sock to accuse herself of not being real. Someone else would then expose the attackers. Ms.Scribe would become more solid and look more more important. I’ve seen Wikipedia edit wars where several people follow a pattern of argument. Alice will propose something outrageous, Bob will come along to disagree by saying something even more outrageous, challenging Alice; Alice refutes Bob and then Bob admits Alice was right after all. They make puppeets to debate with about why the sky is green.

Plain Layne on the other hand looked to me like a “literary experiment” gone wrong over time. There I saw that the specific locality of Layne’s blog and how she described her life led to the other bloggers in her town to expect to run into her. In the earlier days of blogging, people didn’t think that they would be noticed, or found, or develop real life friendships. Some of us might know better these days. MacMaster didn’t.

The story of Victoria Bitter shows some very interesting patterns that remind me more of Paula Brooks and LezGetReal than of Amina’s hoax. Amy Player/Victoria Bitter/Andy Blake shifted identity several times in real life and went through a gender transition. They also defrauded people of money – and somehow, all this tragically led to a triple murder-suicide in May 2011. As the documenters of Victoria Bitter point out, Andy Blake is still around and is still – amazingly quickly after his friends’ deaths – playing out the same patterns of asking for money and engaging with communities that care about LGBT issues and about fiction.

It seems difficult for identity-performing people to resist *engaging with themselves*. I think they also get very tempted to engage directly with people who are beginning to get suspicious about them. It must be like taking a dare, or pushing one’s experiment to its logical extremes. How far can it go? Maybe it’s a power rush, like the feeling of power a fiction writer gets as they move their characters around inside a story. The sense of psychopathy people talk about when they have been involved with sockpuppets may relate to this feeling of power and manipulation.

But I remember the story being more complex as I think of Plain Layne. She would reach a crisis in her life, or would be challenged by a commenter who’d say she couldn’t be who she says. And I’d intervene and comment myself, saying, “But she *could* have had crazy great sex on her first date because…” or “Well, you are all saying she shouldn’t take in her teenage cousin’s baby — but I’d admire her if she did” and then what I predicted *would happen*. Layne’s author would take suggestions or cues from commenters, and would play them out. We all had, now and then, the pleasure of feeling we were right in our advice, or our predictions of how Layne would feel about her choices and why.

With fictional personas of less well established boundaries, I think that kind of thing can have feel like talking with a person who’s schizophrenic and who incorporates anything you might mention into their fantastic ramblings. It feels *off*. There can be a pattern of boundary violation. Some sockpuppet hoaxers, like Bill Graber, seem to have incredibly bad boundaries right from the start. I mean, I don’t have the most fabulous boundaries either, and not a lot of instinct to stay away from drama, or I wouldn’t have kept on poking into this entire mess — but I’m actually nice, and exist, and have a life, and all that.

I’ve been thinking for the past few days about science fiction fandom and its online communities. Fans who write transformative works have been using pseudonyms, and developing chains of trust and reputation based on those pseudonyms, for a long time. In other words, if you make vids about characters who are owned by someone else, and build up your reputation with that as your art, you have good reason to hide your identity, because you don’t want to be sued.

For sockpuppet detection, it’s important to document the process of unravelling a hoax — the red flags, dead ends, and all the threads and evidence. Investigators screengrab and archive chats and photos or copy entire websites, which might turn out to be crucial traces of a sockpuppetry nexus or a Very Complex Internet Drama — before the perpetrator or a community moderator deletes the evidence. They’re archiving events and documenting extended public conversations. That’s a skill and a way of thinking that’s still evolving very quickly.

You can also look at people’s IP addresses, times they come online and go offline, and so on.

If you’ve been in activist groups of any kind it seems fairly usual for someone to point a finger at someone else who is a bit disruptive and accuse them of being an infiltrator. That can be a destructive process in itself, unfortunately.

While there do seem to be various patterns of behavior I think part of the sockdar we have at our disposal – especially as sophisticated readers – is about the use of language, being in the same register of formality, and speaking the same way. There are also differences in what sites a persona joins. A skilled hoaxer can fake those things of course! I’d like to know if other people notice particular things that affect their judgement of a person’s real-life existence or their sincerity?

I’ve got to stop writing for the day [ETA: I wrote this 8 hours ago and thought I posted it, but it was still in draft!] but I’d love to hear what others have to say on this topic. There is plenty to say as well about literary hoaxes (going back to JT Leroy, Nasidjj, Margaret Jones/Peggy Seltzer, and so many others). How do you smell a rat? Have there been situations where you have figured out someone’s real or not real?

[Also ETA to add, I am still researching and thinking about who the hell Bill Graber is, but needed to stop and write this, partly because it is what everyone calling to interview me is asking. Will post tomorrow about Graber and so on. Who the hell is Graber? Is that really his name? Does he have some overall agenda? Is he just independently kind of . . . not sane, having maintained an alternate identity for years and then totally melting down? I don’t buy the theory that he’s a secret agent of a government.. but it’s more plausible that he could be a disrupting agent of conservative/anti-gay organizations.]

Hacking class for kids

May 23, 2011 Liz

My son’s school had a day this week called “Festival of Numbers”, a day where they invited the geeky parents and anyone else to come teach fun hands-on classes about science, math, engineering, or computer concepts. There were GPS treasure hunts along with classes on origami and code-breaking, probabilities in poker, bubble blowing, calculus, and gravity. The kids from grades 3-8 could sign up for whatever classes they liked throughout the day. It was an amazing event!

I proposed teaching “Computer Hacking 101” which would be a hands-on tour of Unix (in this case Mac OS X) with a little bit of Python thrown in at the end. The school officials reacted with mild dismay to the word “hacking” and I think the issue was kicked up to the district level. I hadn’t realized that popular opinion, even in Silicon Valley, equates hacking with criminals. So, they changed the class’s title to Command Line Secrets along with a kind of silly description about “robo cops and techno spies”. This made me laugh in that it was a weird endorsement of state violence (spies, cops) while rejecting individual power to learn skills and wield knowledge. Well, of course I went ahead and taught the same things I had been planning to teach.

The class was about 30 middle school students. A core of them seemed to be there because they heard from my 6th grade Python student that I was a decent teacher. We opened the class with the IT guy from the district logging them all in from a central computer under the same temporary login that let them access Terminal. As he did this, I read out the points of the Hacker Ethic and explained why I think it’s important for us to be able to tinker with the guts of the computer and of the Internet and the servers where we keep our information.

1. Access to computers—and anything which might teach you something about the way the world works—should be unlimited and total. Always yield to the Hands-on Imperative!
2. All information should be free.
3. Mistrust authority—promote decentralization.
4. Hackers should be judged by their hacking, not bogus criteria such as degrees, age, race or position.
5. You can create art and beauty on a computer.
6. Computers can change your life for the better.

Of course it’s the Festival of Numbers not the Festival of Subversion, but cultural background is important!

I explained that knowing how to mess around with Unix or Linux was useful because tons of Internet servers use it. We went through a few basic commands like ls, pwd, and cd to understand the idea of moving around in directories and knowing “where you are”. Most of the kids didn’t catch on to this too well, but they managed. It’s really best to teach this kind of class with an extra helper for every 5-10 students, to get them all on the same page.

Then I asked who would like to see the super secret master password file for the computer. There were some actual screams of delight and disbelief. EVERYONE WOULD! What a surprise. We cd-ed into /etc and typed “more passwd”. I didn’t dwell on this too much, but told them to google it to understand all the bits of /etc/passwd, and said that the passwords won’t actually show, even if you have root, but you might be able to see the encrypted passwords in another file. A tall girl raised her hand. “So… um… how do you understand that encryption? How do you know how to encrypt things?”

We didn’t go into that. Instead I moved on to some more commands like touch and mkdir to make a file and a directory. Then they were getting a bit restless. Many people had moved ahead on the handout and there were more shrieks from around the room as people had typed ps -x or top and were stuck with lines of green text scrolling by in a Matrix-like way! There was another bit on the handout that explained to try control-C, control-D, q, quit, escape, and so on to get unstuck, but it was information I repeated many times over the next two hours!

At that point I was peppered with questions and some kids demonstrated to others that in Mac OS X you can type “say I like farts” and the Mac computer synthesized voice will say it out loud. Hilarity ensued. I let that go for a few minutes (laughing) and then the “say” chorus mostly stopped. Another kid in the back of the room raised his hand. “Ms. Henry how could I see someone’s IP address?” Other kids wanted to know what an IP address was so I gave an extremely condensed explanation that it was a number that shows at what point you’re connecting to the net. We moved on to the “Nifty Network Tools” bit of my handout, and tried: whoami, who, hostname, whois, ping, dig, ifconfig, and traceroute. It was impossible to keep the whole class together and still move as fast as I wanted to. But I did show whoever was paying attention how to do an nslookup on baidu.com, then traceroute to it, which is fun because you can see that it goes to China and that the time lag keeps increasing.

A couple of kids asked how they could get to Terminal to experiment with all these things when the computer lab at school locks them out of it. I recommended they ask teachers with computers in the classroom if they can experiment there, since those computers aren’t under central control. When they asked further if there was some way they could hypothetically get around the lockout in the computer lab I asked the IT guy if they had Terminal and a browser on a USB drive and ran it from there, if that would work. He wasn’t sure!

At some point in response to all their “how to get around school policy” questions I recommended they propose what they wanted to the school and see how they could get it, maybe through a computer club, or a promise of good behavior and to report any serious security holes immediately to a teacher or to the IT staff. And also, that they agree with their friends to try and hack each others’ accounts, then do harmless pranks — not anything malicious or mean. For “password cracking” questions I steered the conversation towards the importance of picking good passwords, but I did mention dictionary attacks, keylogging, and man in the middle attacks as well as simple social engineering or shoulder surfing.

It was a fascinating experience, I loved the kinds of questions they asked, and really wonder what they’ll do with the information! It seems to me too that I should teach an identical class for their teachers and parents, to demystify the subject and let them know the landscape.

What would you teach to middle school kids in a Hacking 101 class?

Dealing with Internet Drama in Feminist Discourse – SXSWi panel report

March 19, 2011 Liz

The Internet Drama in Feminist Discourse panel was led by Rachel (RMJ) from Deeply Problematic and Garland Grey from Tiger Beatdown.

My notes are fairly sketchy. Many people in the room spoke up but I didn’t record everything and wasn’t sure of people’s names. The hashtag on Twitter was #femdrama, and from that tag I can see Natalia, caitlinrain, kaisersake, queenie_nyc, lzbellz. We went back and forth lot between talking about trolling or moderating obvious crap, vs. engaging in discourse between blogs as well as among commenters.

I talked a bunch in the middle of this panel, but forgot to mention that there is quite a lot about this topic and the idea of feminist “safe space” vs. Anonymous free speech in a book in 2009, The WisCon Chronicles: Carnival of Feminist SF. Section 3 of the book is all about Internet Drama, with contributions from Micole Sudberg, Cynthia Gonsalves, JJ Pionke, Hanne Blank, Vito Excalibur, my transcript of a panel called Can Internet Drama Change the World? with panelists Alexis Lothian, K. Tempest Bradford, Woodrow Hill, Julia Starkey, and K. Joyce Tsai. Debbie Notkin and I wrote a long essay about feminist culture class here, “Safe Space vs. LOLspace in the WisCon Trolling”. I think the participants push hard on the boundaries of what we expect from public discourse.

To start off the discussion, Rachel and Garland introduced themselves and mentioned their blogs and their experiences being suddenly embroiled in very intense and sometimes personal discussions online.

Rachel says drama can be useful and it can be possible to create drama for good or at least use it for good. Why would you start drama? What do we mean by it? How do you deal with people starting drama with you, in a responsible and ethical manner? How do you internally deal with the stress of it and take care of yourself while continuing on with your feminist activism?

Garland mentioned hashtag activism, like Tiger Beatdown’s #mooreandme campaign. He hopes we don’t start any new drama in this room today. If we mention recent feminist discourse online, great, but let’s not take sides on particular incidents. Rachel asks for our personal backgrounds or experience in this area.

A guy with big glasses talks a bit about a rock and roll bulletin board or mailing list he’s involved with and says drama arises over people deciding other people should be banned. Drama is splitting, divisive, and means people have to go off and make new forums.

Rachel responds that that’s how new communities formed. In answer to Rachel’s question about what drama means, I talked a bit about how the personal is political, we try to put feminisms into practice in daily life, we examine that in public discourse and it gets very intense.

Rachel talked about how criticism can be very personal and come in a barrage. It can carry the overwhelming message that we already get from society that our voices are worthless, it’s not worth continuing to put it out there. We have to separate the criticism we get that’s valid from that overwhelming societal message that we’re supposed to shut up.

Natalia talked about female leadership and the leaky pipeline. She was at a talk where Ruth Simmons was speaking; she was drained from being the token person speaking up, and Ruth said something about it being important for us to keep speaking up, because people who see us staying silent then think they’re not part of things either.

Garland talked about hostile actors, people who want to shut a conversation down or aren’t acting in good faith. Some people come in and are obvious name callers but it can also be stealthy, injecting ideas into a conversation that disintegrate it, undermine discourse, for example, the idea that “it’s just the the internet” and isn’t important. For instance Penny Arcade… (a bunch of people in the room laugh in response and talk about the dickwolves thing).

People talked about trolls and moderation and getting overwhelmed with comments. I mentioned geekfeminism.org and our comment policy. We also have filters for sensitive topics that bump comments right into moderation, like “too sensitive”.

The guy with glasses talked more about the women in Phish fandom board he’s part of. It was something like 90% women and 10% men. They started a women only forum. So excluding men was one option for improving the drama.

Teresa Van Deusen said it’s really bad when things immediately devolve into name calling. Someone talked about drama at SXSWi this year and how people in one context don’t think you might have other identities in the room. There is some poster about liking boobies and people don’t think about what that says. You can be a woman who likes women, and likes boobs, but still hates the ad and thinks it’s sexist.

Rachel talked about how drama is a really good way for some people to talk about intersectionality. People learn what language to use, how to quote people, how not to appropriate people’s words. At best it’s not a destructive cycle of anxiety where there’s drama. Someone else then talked about Amanda Marcotte whose work they admire, but she had given a speech that was appropriating things women of color had said, and then her response wasn’t good. We then talked about women of color and feminists of color being marginalized. Rachel mentioned that has plagued feminism since at least the 1800s, racism in feminism isn’t new with the Internet. Garland adds that we can screw up a lot faster now. There was some mention of intersectionality and privilege, cisgender, class, race, US-centrism, and other oppressions we fight as women.

Garland asked us to consider what we want from this discussion. What would make our day? Teresa responds that she already thinks the last 7 years or so of feminist discourse online has been amazing and beautiful.

Someone from Bitch Magazine says that when you’re feminist and blogging and unpaid and then get embroiled in drama it’s just difficult. There was more discussion of trolling, moderation, and swift banning. Rachel said that disallowing anonymous comments has been helpful for her to manage time. On her main blog she doesn’t get a ton of comments but when she writes for a bigger site the responses can be really bad. Emily May from Hollaback says at first they didn’t allow comments at all. Now they do. Michael from a small women’s college in Minnesota then talked about their online communities and I think Facebook, but my notes are incomplete.

Natalia talked about hashable and how mainstreaming feminist discourse can be important. She loves hashable and wanted to give constructive criticism of it.Their automated greeting is “Hi guys” which she criticised with the #languagematters tag. They responded fairly well, and then said “Well, it’s mostly not sexist”. Then they listened and changed the greeting to “hi there”. Rachel talked about discouraging and disallowing ablist language. Teresa said we need an app for that. The room buzzed a little about editing filters that would help alert us not to make common mistakes. It might be nice to have a WordPress plugin.

I talked some about how public discourse is documenting our consciousness raising. The riot grrrl movement isn’t well documented on the web. Maybe the web is going to make our history more obvious and accessible. Criticising other feminists is especially fraught because we are all vulnerable to the tools of misogyny, which can take us all down. Once the criticisms go mainstream, we all look bad, we’re catfighting, etc, but we have to do it and treat it as an important part of history. Very young girls are reading this stuff now, they get our history early, they are prepared. When I saw Style Rookie commenting around the feminist blogosphere it was great.

The band fan guy talked more but I did not get what he was trying to say. I totally wondered what his drama was though because he clearly had had at least one.

Someone else said please learn from feminism from past dramas. If criticized then think about it, think critically, don’t keep making the same mistake over and over, learn how to apologize, edit your posts.

Natalia: Women of color’s voices are silenced, people don’t htink about that by generalizing about this to be about white women, they’re not thinking of women of color. When we say how can we call people out in a constructive way, actually, what we need is not so much that as we need white people not to freak out when called out on their wording or on not including women of color.

There was a general “hear hear” throughout the room and a bunch of different women spoke up to say they agree.

I said some things about the tone argument and that anger isn’t a reason not to listen to someone and their point.

Someone else talked about giving way more validation and consideration to a harsh criticism when it came from a particular identity. Skye talked about that too but I missed the particular example. Garland says he can be rude and confrontational and that’s his personal style; if he feels like someone made a mistake and didn’t do it maliciously, he can be nicer, but intentions don’t matter in some ways.

An organizer from Girls Rock talked about watching teenage girls get harassed by boys, like on Facebook boys just going “girls suck” and the girls having to deal with that. How to help them in public spaces?

Rachel says, Think on how you will want to respond. What kinds of spaces are you creating? What do they have room for? What volume will there be?

People talk about when to stop engaging. What to do when people are asking over and over to be educated and you have to do feminism and racism 101 constantly. Dealing with derailing.

I said that we keep talking about intersectionality as our hotspot of feminist discourse rather than there being drama about any particular political position like abortion. As feminists talking in public we have to have a deflector shield of not listening to people telling us not to do it. Then it is all too easy misapply that shield to other feminists and allies and their critiques. We need not to dismiss criticism because it’s angry and there is a place for anger in public discourse between women and resolving it and working through it and anger doesn’t have to mean failure.

Someone talked about some Susan Faludi articles but I couldn’t hear…

Skye from Heroine Content talked about a post and comments from women of color about them being racist in their coverage of this action movie with jodie foster with a gun. She has a double standard of letting those comment through because she wants to hear those criticisms and also make them clear that they’re happening and what her response will be. (Rather than deleting a comment for being angry.) Rachel agrees and thinks it says it very well.

Someone else said we are not doing the oppression olympics with comparisons but feminism can lead people into anti racism.

Rachel says she feels it’s important to take criticism seriously when someone marginalized criticizes her privilege she looks at it straight away.

People talk about self care and it being stressful to be the person giving the criticisms . And it is important to take breaks, short or long, and look away, helpful to get away from situations for a while. Be with your friends.

Natalia talked about being uncomfortable with the analogy of stains on your record. We are human, it’s not a stain, it makes us more us, we all make mistakes and are growing.

Rachel: It’s still a mark, just because I messed up and now have grown, it doesn’t mean people have to start liking me again.

Natalia talks about the movie Switch and how she liked it a lot, then realized from online discussions that it was about violation and rape, and she felt like a bad feminist for liking the movie. She then held that self anger and disappointment, thought, let’s be with that, and how am I going to change and are we going to change? How can we become better? And not be reductive?

There was more discussion, but I don’t have the notes. The discussion successfully raised a lot of important points for people to think about, and I think established that many people in the room felt that drama, or at least heated discussion between feminists online, is important. There was some dwelling on how to react internally and in public as a person with privilege who is going to get criticized in public but also some good mention of the personal and political impact it takes on marginalized people to have to do the criticism so it was not all “tra la la learning experience”. I do think this discussion was harder to have in the environment of SXSWi than in a smaller and more feminism-focused conference, or at least harder to dive into the conversation intensely, in part because we didn’t know each other or who we were talking with other than the panelists. I would have wished for a brief introductions round for everyone in the room, but it was only a 1 hour panel so perhaps too short for that. I also would have gone for a bigger panel with more diversity among panelists. It made me really happy to get to hang out with Other Feminists on the Internet but in person!! I’m so glad we had this complicated conversation at SXSW and think it needs to keep happening. Thanks to Rachel, Garland, and all the other people in the room for showing up and kicking ass and taking inspiration from each other.

I feel I should point to existing discussions about feminism and online discourse but will need to do that in another post or later in a comment below. If anyone has suggestions or would like to point to a post round-up that already exists, please comment and link-drop!

Wael Ghonim released from prison

February 7, 2011 Liz

It was terrible to see how upset people were when Wael Ghonim was arrested 12 days ago. At some point I realized he was not just a dude who worked for Google, he was also the person who dared put his name on the line on the We are all Khaleed Said page on Facebook. It has been a huge group for political discussion and organizing. Facebook won’t take pseudonyms, someone had to be the admin – and he seems to have done a ton of admin work.

The We Are All Khaled Said site hosted discussions and ran polls asking its thousands of members what actions to take. It started to come out that Wael was the admin (not something anyone wanted to say in public at first, because what if that got him into worse trouble – if it weren’t already known?) Wael is out of police detention now, just barely out, and here is a subtitled interview with him. It’s incredibly moving to watch. I understand what he says about not being a hero. That’s out of his hands now, though.

Here is the interviewer, Mona El-Shazly, telling the back story of getting to know Wael, checking up on him on the phone, and realizing he was arrested:

Dream TV interview with Wael Ghonim Part 1

Video Subtitles courtesy Alive in Egypt

Here is the next bit where Wael talks about his thoughts about what’s happening. Keep in mind he barely knows what happened yet since he’s been in jail with no news. This is the heart of the interview. If the embedded link isn’t working, please click through to watch and read it what Wael has to say. It’s important!

Dream TV interview with Wael Ghonim – Part 2 – With English subtitles

Video Subtitles courtesy Alive in Egypt

There is more to the interview ( not subtitled yet) but it consists of Wael crying a lot and then a slide show of some of the people who died in the protests accompanied by sappy music while Wael cries some more. I felt outraged. I suspect the interviewer did too. Holy fuck, the man just got out of 12 days of jail and interrogation. It’s a bit terrible to realize that for him this is just another interrogation in a contiuum. He’s responding like a person so deeply traumatized. At the end of the video clip, Wael sobs, gets up, and runs offstage.

Zeinobia from Egyptian Chronicles, who has been twittering and blogging throughout the protests, summarizes the interviews and gives her perspective: Breaking news: Wael Ghonim is free.

I understand he doesn’t feel like a hero. The protesters had non violent ideas, and yet over 300 people died. Probably many more – that count is from Human Rights Watch’s poll of 8 hospitals. There are a lot more hospitals in Egypt. But just like no one made him or influenced him and the people on Khaled Said page think what they thought or engage in protest, their leadership or their example didn’t make the other hundreds of thousands or millions of people go out in the street, they did it because they believed in the ideals too and because of oppression.

I wonder if he is right that he convinced the police, secret police, interrogators, high up people in the intelligence system or NDP, that the protesters aren’t traitors and aren’t being controlled by some foreign power. I hope that’s true. It seems possible that it isn’t, and that they had their own reasons for playing good cop and co-opting him as best they could, knowing he’s too influential and well connected (though he doesn’t seem to realize it) for them to just disappear. But it also seems just possible that it’s true. I’m sure he explained very well. He’s eloquent and he’s right.

For days he explained the Internet and “youth” activism and spoke for the political ideals of the people he knows, to a lot of secret police and government oldsters, in the power of people known to torture and kill its citizens for just writing or saying something, while utterly helpless and in jail with no contact with the outside world. That’s huge, and that makes him heroic whether he wants to think of himself as a hero or not. Along with many many others whose goal isn’t to lead but to empower everyone. He put himself on the front lines of the “heroes of the keyboard” and he went to the country and to the protests. I think knowing he was one of the people privileged enough to have a chance when inevitably arrested. He could have stayed home and continued organizing from there. But, it’s unreasonable to expect him to act the part of a hero and leader right on the way out the door before even having a nap! It’s not like he had 20 years in jail to think about it!

I’m only watching from a distance, have nothing to do with Egypt, but have been following this through all the protests pretty closely. I feel like a different person now and like all of it is making me assess myself, my politics, my actions… I don’t mean that it’s all about me. It’s what a revolution does… it makes everyone question themselves.

Digital Sisterhood radio – Online Feminism episode

December 15, 2010 Liz

Thursday, Dec. 16th, I’m going to be on a radio show on Feminism Online, hosted by Ananda Leeke as part of her month long Digital Sisterhood project. The show will air on Dec. 16, Digital Sisterhood Radio, from 9:00 pm EST to 10:00 pm EST on Talkshoe.com: http://www.talkshoe.com/tc/42015.

Eight amazing fierce feminist panelists have confirmed their participation. They include:

1) Shireen Mitchell “the original Digital Sista”, Speaker, trainer, and thought igniter in media, tech, and politics – www.shireenmitchell.com and
http://twitter.com/digitalsista.

2) Stacey Milbern, Disability justice organizer, poet, and radical woman of color feminist blogger – http://blog.cripchick.com and http://twitter.com/cripchick.

3) Veronica Arreola, Professional feminist, mom, writer, speaker, PhD student, and blogger – http://www.vivalafeminista.com and http://twitter.com/veronicaeye.

4) Liz Henry, BlogHer web developer, geek feminist/sci-fi blogger, speaker, poet, and literary translator – http://twitter.com/lizhenry, http://bookmaniac.org, http://geekfeminism.org, and http://feministsf.org.

5) Mimi Schippers, Tulane University professor, blogger, and author of Rockin’ Out of the Box: Gender Maneuvering in Alternative Hard Rock – http://tulane.edu/liberal-arts/sociology/schipper-profile.cfm and
http://www.marxindrag.com.

6) Treva Lindsey, University of Missouri-Columbia professor and blogger, – http://twitter.com/divafeminist and http://www.thedivafeminist.blogspot.com.

7) Alexis Pauline Gumbs, Feminist blogger – www.blackfeministmind.wordpress.com, www.blackfeminismlives.tumblr.com, and www.twitter.com/alexispauline.

and,

8) Brandann Ouyang Dan, Native American blogger, invisibly disabled, U.S. Navy Veteran, social justice activist, and contributing writer for FWD, Feminist with Disabilities – http://disabledfeminists.com.

No Sweat: a startup idea

December 15, 2010 Liz

Today I was looking at my pajama pants and thinking about how they were produced. I’ve seen my sister sew fleece pajama pants and it doesn’t look very difficult. So, to make these, someone or some clothing label company decided to product pajamas, they would have the label “Coffee Time” and be distributed through Mervyn’s, and they lined up some factory in China to produce the pants. I haven’t the foggiest idea how that industry works.

However, I have watched from the sidelines as Etsy people got popular and started outsourcing their “DIY” craft work to other crafters and then overseas. I got to thinking suddenly about Ravelry and other social software for crafters. They are extremely robust. Many people have small independent businesses based on DIY web tools.

As I thought of all this I also thought of Kevin Carson’s book The Homebrew Industrial Revolution and his conviction that we can use tech to reinvent mass production.

I do think there is a startup idea in here. Write something like Ravelry that would have a component that allows people to associate themselves in cooperatives to produce stuff. That way there could be some help with buying materials, people could share out the work and fulfill orders, but retain their individual identity as crafters and artists with a particular style and following. But if 1000 people suddenly want to buy crocheted meerkat Doctor Who dolls for christmas presents, and only 2 people are making them, a bunch of other crocheters might temporarily associate to make some money and make a bunch of people happy. It could work well. Not as “mechanical” as Amazon Mechanical Turk, but with a sort of DIY Flash Mob Capitalism vibe – and without the sweatshop. People shouldn’t have to incorporate to work together.

Intern Log Stardate 10/3/2010

October 3, 2010 Ellie

Today, we explored very basic html, and publishing to Amazon for Kindle. I managed to upload an article I wrote a year ago on the history of buildings in earthquakes, on sale for $.99. Apparently, one cannot upload articles/stories/whatever to amazon without getting royalties. *darn…*

I have plans to eventually upload an anthology, a book, etc under fuzzy dice books. And profit. Then rule the world.

-Ellie, Intern #1, your future overlord.