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SXSWi panel on commercialization of wikis

March 10, 2007 Liz

Here’s some notes on Ev. Prodromou’s talk on commercialization of wikis. (Here’s his slides, which he just nicely emailed to me.)

Does commerce belong in wikis?
– the wikisphere needs a healthy ecology

Supporting a wiki project
– out of pocket
– donations, grants, govt.
– wiki farm. Wikia. Nurturing the wild wiki.

Four types of wiki businesses:

Service provider: Wikispace, wetpaint, pbwiki

Content hosting: wikiHow, Wikitravel, Wikia. Focus on particular topics. Managing the wiki itself and developing its culture and community.

Consulting: Socialtext, biggest company in this area. Taking the wiki method into the enterprise. Going into companies and showing them how to use wikis. Use wikis and wiki theory to help companies make the best wikis out there. Being professional wiki evangelists.

Content development: WikiBiz. Started on Wikipedia. Offered a service to write Wikipedia pages for companies, following Wikipedia policies and procedures.

Prodromou is most interested in talking about the content hosting variety. Crowdsourcing. There’s suckers, yahoos, rubes, you get them to do your work for you, and then sell it back to them.

Wikinomics. This is the kind of model that that’s trying to sell. Get a sucker to work on your site for free, hahaha.

Prodromou says: “EFF THAT. I hate the term crowdsourcing. It’s one of the ugliest terms ever invented on the internet. People in wiki software are some of the most idealistic, altruistic people on the planet. We don’t want to exploit people.”

Platform for knowledge. Knowledge havers and needers. You are in both categories. Crossing that line and providing a platform for knowledge havers and needers to communicate. Give them focus and direction. Be a steward of that knowledge and its flow. “You” as the wiki provider are not the focus. It’s noble, it’s decent, and there’s no exploitation involved.

Rules for commercial wikis:
– have a noble purpose
– demonstrate value
– be transparent
– extract value where you provide value
– set boundaries
– be personally involved
– run with the right crowd.

I disagree with his chart about blogs, photos, wikis, and ego. (He measured blogs as contributing value mostly to the blogger’s ego!)

A plug for Creative Commons. Let go. Go with the freest kinds of license. Citing the post-Katrina disaster relief sites with names and locations of people, as a noble purpose. (True, but more complicated than that, often.)

Ways to add value: software development, systems admin for big wikis, community management, external promotion, carry the torch. Community management is becoming a profession.

Transience of wiki communities. Typical user sticks around for a couple of months. But the community continuity has to be maintained.

Being transparent is important. Any hint of bogusness, duplicity, tricking, exploiting, is awful. People go away because of that. You put up that wall, people are going to leave.

Commercializing. Ads. Physical media that use the content, books. Any attempt to extract value out of hte user database itself is bad. They’re your community (not your spam target…)

Set boundaries. The users can’t set your business decisions but they can set parameters and make decisions for their community. But the business also has to have boundaries to not set community policy or only set it so far.

Personal involvement. Have a user page with a picture. Be present. Run with the right crowd, be part of open content, open source communty. People judge you based on who you hang out with. Find partners, find projects that you would like to work with.

Conclusions:
Commercial wikis are healthy additions to the net and to free/open content. The commercialization should be mindful and careful.

SXSWi notes: High Class, Low Class Web Design

March 10, 2007 Liz

Notes on High Class and Low Class Web Design.

Respecting your audience. Do you treat them as equals? Culturally, educationally? What if they’re not your peer group? People who call their audience “marks”. Fans officially, but the treatment in the industry is “marks”.

This is the 2nd panel that has used this carny terminology. Evan Prodromou was also critiquing the mindset that treats an audience as marks or suckers.

The room is very large and crowded, so I can’t tell who is speaking. Someone’s talking again about being too class conscious and how that leads to a lack of respect.

Methods of making design decisions. Measuring sales with varying design in publishing and in web design and with usability studies. Liz Danzico is talking about usability, class, and layout.

Web sites and products targeted at “lower classes” use statistical methods of determining good and bad design, while stuff for “upper classes” rely on personal expertise for design. That maps to other high end products like fashion and luxury goods. For high end they’re designed and they see what happens, while for “lower” they are the product of testing. Steve Jobs mentioned…

(I think that it’s pretty funny that this panel purports to be respectful, but they’re using terminology like “high” and “low” which I find inherently disrespectful. And I would talk about “working class” not low class or “unwashed masses”. Jeez!!!)

Khoi Vinh talks about the NY Times and their testing process. He disagrees, I think, that the NYT is high class, but also says that if you think it is “high class”, he would like people to know that they do do testing and usability studies.

Appropriate design and aspiration. If you are designing for an audience that is different than you, do you aim for uplifting their sensibilities? Or do you design based on what you know they already like? A question for designers in the audience to consider.

Liz Danzico talks about how to tell how much is too much. When you’ve gone over someone’s comfort level. The toothpaste ad with toothpaste smeared on the guy’s chest. (Audience laughter)

Brant talks about his experience at WWE. Expanding the design for a wider audience who would not be embarrassed to pick the magazine up. Men in their 20s.

Starsky and Hutch, Dukes of Hazzard, int he past. Now we have Sorpranos, Lost. Complicated shows. People stopped looking down on their audience. TV is better than it was 20 years ago. Quote from Paul Rand. The Language of design. The public is more familiar with bad design than good design. It is, in effect, conditioned to perefer bad design… The new becomes threatening, the old reassuring.” You’re exposed to a certain design style your whole life. Is this design taste related to class, what you learn ? Or is there an inherent goodness or badness that transcends?

This question relates well to a book I’ve been thinking about all year, A Framework for Understanding Poverty. It explains a lot of class conversations and expectations in relation to class. Working class geographies of understanding the world are based on people and trust of people. Middle class geographies of importance are rooted in stuff, in brands and quality of stuff. Upper class geographies prioritize aesthetics and discernment. Aesthetics is a tool often used to establish and maintain class boundaries.

***
Wow, Peter from Adaptive Path just made that very point about aesthetics and class mobility. Aesthetics is used to prevent that class mobility! I was just thinking about Widmerpool’s overcoat from Dance to the Music of Time; he gets it subtly wrong and the upper class characters know it and shun him; he can’t ever really pass. IMHO, in the U.S. this is also used to maintain race and gender boundaries that connect to class status.

Technorati Tags: conferences, sxswi2007

SXSWi: Kathy Sierra's opening remarks

March 10, 2007 Liz

Kathy Sierra‘s opening remarks has two or three overflow rooms full of people. We’re responding to the screen just as if Kathy were in the room – what a great speaker!

Humanizing software and the net.

Audience participation exercise:

If you had to either save a guy from drowning or photograph it, how would you tag it in Flickr? Stand up, this makes you a “designer” (or i would say a content person)

If you had to code open source software or have sex… Ruby or Python? Stand up.

If you haven’t stood up, look around you at the people who have a job!

Now talk to a person who isn’t your same kind.

1) help users get together offline. face to face still matters.
2) make software interactions feel more human
– What can the user do with a human but not a computer?
– body language, gestures, (photo of face expressing “Whaaaaaa!?” or WTF: knit brow, questioning, maybe a little bit pissed off, puzzlement)
– Look confused, ask a question. You can’t do that with your software. Does your software know anything about that face?
– photos of anxiety, bewilderment, head in hands. Other entity responds to “looking confused”

A neurological quiz. Various “I-statements”. Aspies unite! In the tech world we are actually proud of our Aspergers. All our applications have Aspergers. (Also, all cats have Aspergers.) How can we compensate? Our app must know that a person is confused.

Nobody is passionate when they feel like they suck. Passion threshhold, Suck threshold. Your apps make people feel like they suck instead of getting them up past the suck threshold. I no longer suck, but I’m not good or expert anymore. We have to get people past that threshold. The passion threshold is when they’re so good they feel confident and expert. Passion isn’t about a tool, it’s about people feeling good about their ability.

Add a WTF button.

A great point: the help file or faq thinks you look like (photo of smiling confident student-looking guy with pencil poised to take notes) but really you’re like (photo of guy looking frustrated and flipping off his computer).

Example of a user in Excel. “I used to use Excel a long time ago and I just want to add up the numbers in a column” The help is utterly unhelpful and her screen captures are hilarious. People actually want to say “I’m lost. I’m stuck. I don’t know how I got here. I want to do a thing, but I don’t know what it’s called.”

Goal of the WTF button: Get user to the right context asap. Then give him an understandable set of questions. Let the user choose a high level statement. “I’m lost.” Narrow the context.
What other emotions can a computer recognize? buttons with faces. Click on picture of what you’re feeling. Bastards! Terror! WTF! Happy! You suck. He’s not really feeling “you suck”, he’s feeling, “I suck”. Hating software you’re hating it for making you feel like an idiot. If you can’t fix your application you can still help by reorganizing your documentation.

Looking confused tells a human, a human teacher for example, to try telling you a different way. Software gives you one chance, it’s like saying “I’m only going to tell you this once.” You’ll know you’ve succeeded when they feel creeped out.

Conversational language. Talk like a human. Use the word “you”. Contractions. Your brain reading conversational language – pays more attention.
…
The positive impact of good user experiences. If make a user have a slightly better experience, you’ve done something good. You give a person an opportunity to be in the “flow” state.

(YEAH!!!)

Those are some of the happiest moments in a person’s life. That’s the kind of experience we’re giving people all the time.

Technorati Tags: conferences, sxswi2007

SXSWi How to Rawk panel

March 9, 2007 Liz

Min Jung Kim is leading a panel for people at SXSWi for the first time. “How to Rawk SXSW”.

The gist of this panel is: We’re popular and cool. Here is what you should do: Stalk us. We offer ourselves up as stalkable. Follow us and what we’re doing, and you’ll have fun.

Their advice is focusing around how to make social contacts and manage them with techie tools, and how to manage a constantly shifting flow of social information.

remember to sleep and eat

Or not, but try not to look like a skeeze. If you show up in the same clothes, buy a sxsw tshirt downstairs!

If you meet someone famous that you hate, hand them your camera and ask them to take a picture of you and your friends. That’s what Nick did to Jason Calcanis. (huge laugh from audience)

Glenda: Talk to people you don’t know. Don’t stick with your clique.

Min Jung: Crash that party. Go to lunch with people who you don’t know but whose blogs you read.

The room is packed, and right now the panelists are all making fun of being sanfransocial and the idea of “continuous partial attention”. You’re at dinner with people who are only halfway there because they’re texting with people across town who are cooler than you. What to keep from your swag bag and what to throw away. Keep: temporary tattoos, stickers, the “Make” booth stuff, the sharpie marker, the bag itself. The pocket guide.

Actually I hear that you’re supposed to get other people to color in bits of your sxsw bag, which is meant to be colored in.

They’re joking horribly about getting the autographs of people who are internet famous.

Sync the sxsw calendar with your iCal or with your phone or ipod…

Twitter, Dodgeball, keeping up with the whirl of activity by tracking or stalking your chosen geek hero or conference cruise director.

Personally I can’t keep up with Min Jung! She’s a party animal!

I didn’t catch what they said about microformats and the hcard markup for the sxswi site, but it looked good. It’s somewhere on Tantek’s site.

Nick recommends mobile web and using twitter. He makes fun of Tantek some more and Tantek’s constant texting. A warning from Lynne Johnson not to run up a $250 text message bill. Use the web site instead (again, twitter…)

I don’t use mobile web, but watching everyone do it here tempts me to get it all set up. The sxswi site looks pretty useful.

I’ve been thinking I should make a Ning thingamajig for a sxswi social network. Not to diss microformats and hcard, but I want everything as a social network so I can remember “I met so and so, can’t quite remember what we talked about, but they were a friend of this other person whose name I do know.” I could find people again from that, where I can’t find them in a dump of a million hcards or even the stack of business cards I end up with post-conference. Now we’re looking at Lynne’s twitter page. Plazes. More Dodgeball. More twitter. Consumating. How to find open wifi spots. sxswbaby.com, Catherine Yu has put together a great checklist of stuff for the conference that will help you make the most of the conference.

It’s the age of twitter. Damn, people! At least I know I’m not alone in my inability to shut up about it.

There is a lot of advice about parties. I like parties, but am not really that into being in bars; bad knees, slightly deaf, and really I like to just be anywhere reasonably quiet, with computers and wireless. So, for the non-party animals, the geeks, the introverts, or the shy, I would say that you can “rawk” sxswi by inviting random people to hang out with you. Go to lunch or dinner with one other person, and make a more in depth connection than one you might make at a huge sxsw party or music show. Have a conversation, write about it and blog it, link up to people, engage with them online a little bit. Maybe make a connection outside your comfort zone, talk to someone you don’t know who might not be in your exact area of techie expertise. I believe strongly in the value of that kind of connection and conversation. For me, the point of conferences like this is, Deepen the Conversation.

Technorati Tags: conferences, sxswi2007

SXSWi impressions

March 9, 2007 Liz

All important communication happens on Twitter.

Hanging out at Little City checking my email on the street with a tall iced chai. The guys at the table next to me had a blog which explained how to secede and establish your own government; they just got a takedown or cease and desist letter from the NSA! I told them to send it to Chilling Effects.

Old friends. Kristine K. swooped in to the cafe and carried me off. We lived together at 21st St. Co-op in the mid-80s; me in the loud suite, 1A, and her in 1B. I used to slip love poetry under her door, comparing her to fire and minnows and volcanic lava. With brutal casualness, she would explain to me how my ankles were too thick and she only was attracted to women who were dumb. Then she’d go “come and talk to me while I’m taking my bath!” and like an ass, I’d go and die a thousand deaths. Meanwhile, her and Roy and Katya… I won’t go there. Anyway, we drove around Austin, talked about her writing, about everyone we know, about our marriages, our kids, the past; went to visit Ken at the Open Door preschool, and then me to the Cedar Door & her to go work at the convention center doing something music-related. Next week she interviews Peaches – rather thrilling. Her big hulking old steel american car does not have a working reverse drive, so she carefully positioned the car for me to hop out and push the car back. As always I gain +10 to my tonguetied butch roll and that seemed also to give me magic muscles, because I succeeded in pushing the car into the parking spot.

Her tips for Austin: Ran, a bar or nightclub with dancing, over on 2nd and Lavaca, where there are all types of people but things are pleasantly queered up; Alamo Drafthouse, movie theater with dinner, also at 2nd and near there, maybe Colorado. El Arroyo – where I remember going in the 80s. We lamented the death of Chances, the best lesbian bar in Austin. Now it’s Club Deville and is still pretty good.

At the Cedar Door. The standard Austin bar thing with a patio, a sort of tent thing, christmas lights. No trellis though – usually there is a trellis. Where the fuck is my bar patio trellis! Long wild conversation with Prentiss Riddle about open source, labor, ownership of work, capitalism, alternate economies and their effects good & bad. He talked about Ed Vielmetti’s concept of the superpatron – open source libraries – community developers. I didn’t get to talk as much as I would have liked to David Nuñez… maybe later… I met a bunch more UT people including an interesting guy who is “bibliotrash” on last.fm. I do not remember his real name but with that handle, I’ll be able to find him.

More old friends. Dennis Trombatore came to pick me up. We had the depressing conversation quick in the car so as not to upset his wife about one’s expected lifespan and aging and the meaning of life and how one chooses to life one’s life. “It’s not me that will have to deal with it so it doesn’t upset me. A few months of pain and morphine… then poof.” “Yes, while it lasts enjoy going out and sitting in the air and feeling the sun. Then bang.” Of course this was upsetting as in theory I would be one of the people left grieving. But we cross our fingers for radiation and hormones! Dennis is proof that being a philosopher for real improves life, because you’ve thought plenty in advance about death. I finally got to meet his wife Sheila and see their house. Books & pottery everywhere! It was like old times as we were instantly catapulted into the most intense out-there conversations. His pottery teacher Joe Bova. 500 animals in clay. I admired his bowls and other people’s. We talked about the odd gestalt of fun people we had at work in 1987 or 1988. Lisa, Abbey, Stephanie, Sabina, me, and others… Jim McCullough and how he’s a fantastic writer… Hegel. The meaning of life. The experience of time. “Every animal’s objective is to corrode the boundaries of time.” Sentences like that used to fly out of him at an insane pace and all pretense of library work would stop and I remember (my 18 year old self) thinking, “Wait! Stop! I have to hold onto this thought and this minute!” Because often it was so far over my head that I couldn’t follow as fast as I would have liked, but could only react in parallel. I am advised to read Heraclitus, and Alex Mourolatos’ book and translation of the pre-Socratics. I admired his edition of Singer’s History of Technology in many volumes and resolved to buy it as a present! I told him to read “Flow” and also “Understanding Poverty” as we got deeper into talking about class (in relation to everyone we know in common.) I am also advised to read Robert Coles who wrote about the psychology of children. We talked about work and the way that he is in the library and how it is being “on” all day long

Vespasio is the best Italian restaurant in the entire southwest, according to Dennis.

Then off to about 8 million bars as I followed Chris Messina and Tara Hunt around, because they’re fun and cool but mostly because I needed to get into their hotel room and go to sleep. I can’t even remember whatall bars they were at. Moonshine, Buffalo Billiards, something else very loud. At bar #8 million I realized I could just take their key and go, so that’s what I did, but on the way (very tired and spaced out) I met more fun people, talked with Min Jung, Glenda, Leslie, the french maid guy (and I did not get into that but maybe I will later) and Scott from Laughing Squid and all those people. Everyone that I don’t know is familiar-seeming. Sipped drinks out of test tubes. Fell over with exhaustion. Then a hot bath. My roommates showed up. Tara and I talked non stop about our work, about co-working, all that sort of thing.

In the morning they were very beautiful. You know how people look all innocent when they’re relaxed and asleep? Like that. Also the bed was very white and they were very pink and gold and blond looking, Tara in her lacy camisole and Chris looking more macho than you’d think. I almost took a photo of them curled up with arms around each other, asleep, but figured I could bloggaciously violate their privacy just as well with words as with pictures. They were the sweetest thing ever!

Breakfast at Las Manitas, as planned. Ran into Scott B. and Shannon Clark and more people I vaguely know or might have met once. Heavenly, heavenly coffee perfect and mellow and strong, with chilaquiles verdes and platanos. The food is like a fabulous dream. As we left I talked for like 1 second with someone named Cory who wanted to talk to me, but she vanished as I paused to talk with Sarah Dopp.

That’s my story and I’m sticking to it!

Deep, then flippant, thoughts on SXSWi

March 5, 2007 Liz

I’m getting ready to fly out to Austin for SXSWi, where I’m going to talk at a session on Sunday afternoon, “Fictional Blogging”. Marrit Ingman at the Austin Chronicle interviewed me here: Where the Wild Things Blog. For once, I’m not talking about myself or making anyone’s eyes glaze over with my wild Theories About Twitter:

Liz Henry, who will present the Fictional Bloggers panel with blog-novelist Odin Soli of Plain Layne fame, emphasizes the importance of disclosure. “We want lying we can trust, lying that’s transparent,” she explains. “We don’t want to feel stupid and be tricked by hoaxes. But some lying, the lying of fiction, is good and ethical. It creates distance between a person and the world, and in this distance we can explore crazy, fascinating ideas.”

Henry adds, “If corporations used fictional blogs seamlessly and with artistry, a lot of people wouldn’t mind the fakitude. They’d be entertained. We could potentially love the PSP2 fake bloggers just as we love Chaucer Hath a Blog if the PSP2 blog was any good.”

Instead of being good, the ad company responsible for Sony’s viral campaign, Zipatoni, drew the ire of consumers with the blog’s lack of corporate disclosure, ostensibly teenage pidgin, and blatantly fake “flogging.” (“so we started clowning with sum not-so-subtle hints to j’s parents that a psp would be teh perfect gift,” read the first entry on www.alliwantforxmasisapsp.com/blog, itself shut down last December.)

“Companies who want to build out a fictional character should hire novelists and playwrights, role-playing gamers and LARPers, bloggers and social media people – creative world-builders who understand how to bring life to an online presence. Blog readers and Web-entertainment consumers are sophisticated. They want depth to a character,” Henry says.

Odin is an awesome geek and all-around internetty consultant sort of person as well as a novelist. I like how he includes his old .plan files as part of his web site. I always thought of them as old school blogging… And I wish I still had mine!

I’m working now for Socialtext now, as their open source community manager, but my panel has nothing to do with that and everything to do with my history as a bookish and writerly and bloggity person.

But because I’m being soaked up to my eyebrows in wikis right now, I talked about them with Marrit too, so bear with me while I write that up and quote myself at enormous unquotable length:

I’d love to see companies blog creatively from the points of view of minor characters in a novel or other fictional series. I don’t want Harry Potter’s blog; I want Dobby’s blog or Neville’s or Pansy Parkinson’s. Or better yet, a network of interlinked fictional blogs and worlds. In the imaginary world, we aren’t limited by truth, reality, history, or time. We can have Genghis Khan blogging in dialogue with Caroline Ingalls and Picard and two hundred different Harry Potters, with real people thrown in the mix. A smart company would interlock its fictional worlds and information and allow participation from everyone in the building of alternate fictional realities. There’s a lot of energy in fanfiction, for example. This energy should be welcomed by media owners and publishers, who need radical change in their approach to intellectual property.

Book publishers aren’t getting wikis either – or not enough of them are getting it. Every book needs a wiki. Every book needs a blog, but I’d push it further and say that they need wikis too, or blikis.

Wikis have enormous creative potential. Socialtext uses wikis and blikis to increase collaboration and speed up communication in big corporations. Corporate wikis change the ways people talk with each other at work, or how they approach the definition of a project. But novelists and creative writers need to play with wikis in many other areas. Wikis are clearly useful for worldbuilding in science fiction and fantasy. But let’s push it further. We could write a novel as a wiki. Someone should do that for Nanorimo! Maybe they already have. It’s a scary thought, isn’t it, if you’re a writer? It challenges the idea of authorship, authority, style, and the singular voice of the genius artist. That’s a fine challenge with a ton of potential. When we get our first excellent bestselling novel written by a wiki collective — better yet by an open collective — we’ll know that our society’s approach to the generation of knowledge has evolved. Fans groups of particular wikinovel hive minds will spring up. Literary criticism will change as well, and academia’s resistance to collaboration will have to evolve to change with the times.

Book publishers aren’t getting how to make a blog into a book. What is the value of the book? Besides editing the blog and making it portable, a book should annotate. The book of Riverbend’s blog, for example, could have been a fantastic book rather than just a nicely bound bundle of printouts. Add information, indexes, annotation, glossaries, diagrams, geneologies. Enrich a blog; don’t just print it. Publishers think people don’t want footnotes. They’re wrong. When people love a world, a character, or a subject — or a blog — they want to know everything, on different levels. A generation that grew up listening to DVD commentary tracks and writing complex Wikipedia articles about Pokemon characters does, indeed, love footnotes, and the option for depth of information they provide.

Anyway!

The conference was great last year. It was supposedly the year of everyone marveling at OMG there are girls and brown people here OMG OMG there is a line for the women’s room at a tech conference! Diversity was nice, I think it will continue, and I hope it has positive and tangible results for the “diversity-providers” as well as making everyone else feel all warm and fuzzy. The conference itself benefitted, if you think of their increase in attendees as being correlated with the array of speakers from different backgrounds – and I do think that’s true. I had to laugh a bit at the SXSW magazine that came in the mail last month, and its article on the British Invasion. What a spin. “Last year we had women! This year omg white guys are invading our conference! It’s so radical!” Every cliche was invoked. It was sweet, really! I’m not complaining — British geek guys are super sexy, they dress nicer than American white guys, they don’t make the bathroom lines longer for all the women (that’s important!) and I think they grace any conference with their cute accents and snarky comments and the way they act sort of uptight and then get drunk and let it all hang out. Kind of like Spock. The invasion’s fine with me!

In fact, right after I talked with Marrit about collaboration, world building, and wikis, I had lunch with Paul Youlten from Yellowiki, a very fascinating multi-tentacled person who is now building a collaborative fictional Latin American geographical space, Batán. I did not quiz him too deeply on the imperialist implications of his Bruce-Chatwin-esque wiki thing because I think it’s a fine cultural experiment, and if English-speaking people are going to construct a fake Latin America, they might as well make it overtly fake rather than constructing it on real cities where people actually live. (I realize that only about 3 people will get this or laugh at it, but it’s worth it to make them laugh really hard. This means you, Brian, Prentiss, and Gabby!)

(Meanwhile, as I’m blogging this in a cafe, there’s a guy across from me with a big Daviswiki sticker on his laptop. Wiki Everywhere!)

Back to the conference!

I’m looking forward to seeing some people I don’t see that often – to the rush of intense conversations – to eating breakfast at my favorite breakfast place ever which I shall not name because I don’t want you all to go there and make it too crowded – And to picking up some more Turitella fossils from the limestone bed of Shoal Creek, because I gave all the ones I picked up last year to little kids. And to going to all the wiki panels and open source panels and doing more soaking-stuff-up.

Also notable in my pre-conference rush: I got very excited at getting my cute little MOO cards. I have two kinds – one for my real name stuff and one for the main pseudonymous-me.

Technorati Tags: conversations, literature, collaboration, puppy, sxswi2007, wikis, writing

Wikchix meetup, Thurs. March 1

March 1, 2007 Liz

If you’re in the Bay Area and are a wiki-ish person, you might like to swing by the Wikichix meetup tonight. Add yourself on this wiki page or on the wikichix page if you’re registered there; either way. So far, only about 5 people have actually signed up.

We’ll have another meetup in April, because over email, people have shown a lot of interest. I’d love to pull in some Woolfcampers and Feminist SF wiki contributors as well as Wikimedia-focused people, to share ideas about wiki theory and community politics as well as tech tips or whatever else people end up bringing to the meetup.

I was just reading over Annalee’s article on the Wikichix on Alternet, reading the comments, and marvelling anew at the huge misunderstandings. It is very strange to me that so many people (incorrectly) see such a group as having an agenda of creating an alternate feminist version of Wikipedia; when actually its purpose is more to share stories and talk about the experience of being female in a specific male-dominated environment, a purpose that is hardly new and that has Linuxchix as a model. Part of what many women experience online in highly male-dominated environments is:

– the discounting of the substance of what they’re saying
– the demand that women be always calm and care-taking, while guys have permission to get angry
– the demand that women never be wrong, while guys can be wrong and correct themselves, be corrected, or change their minds
– never-ending commentary about looks, sexual banter and references to sexual tension, sexual commoditization, remarks on one’s girl-ness
– the assumption that what guys consider is important is The Important Thing and what women consider important is trivial and can be dismissed
– always having your credentials and knowledge and background questioned; having to prove yourself over and over; basic competence, much less expertise, constantly doubted; condescension
– the struggle women have against internalizing all of the above.

All of that is worth discussing in women-only forums. I called this Wikichix meetup but didn’t call it as women-only. The wiki and mailing list are women only, though.

Blogging class at the Redwood City Library

February 27, 2007 Liz

I just taught a community education class at the Redwood City Public Library, “Start Your Own Blog”. Ten people pre-registered and showed up to the small computer lab in the Teen Homework Center. None had ever started a blog, but everyone had basic computer literacy and a personal email address. The blog-starters were all ages — from middle school student to senior citizen. Roz, a librarian, and Michele, who does IT stuff for the library, helped out. I believe Roz also started a blog, “Gardening by Flashlight,” as she followed along with the steps of blog creation.

Before the class began the librarians showed me their page for The Big Read, a community reading series happening in March, co-sponsored by Villa Montalvo. You can get a free copy of Farenheit 451 from the library. Some students from Mission College set up a very fancy web page with forums and a way to participate: load the page and click on “Confess” to answer their amazing questions about self-censorship. How many times today did you stop yourself from saying something? Did you pause before sending an email, or leave one unsent or unwritten? Good questions like that, and space to answer in. (I’m going to ask my English Composition students at Evergreen Valley College to participate for class credit.) You too should go and confess your moments of self-censorship to the Redwood City Library. Give them some love!

I began the class by explaining what a blog was: a web page you can update very easily, using web forms. We used Blogger. Two students had difficulty signing in, though they were using valid email addresses. The librarians helped them sign up for new gmail accounts, but that was pretty distracting for the other students!

As with any hands-on computer class, I sometimes had to pause, walk around the room, and get everyone back on the same page again. I also had to remember to say, at times, “Everyone please look up here at the screen…” to get people to look at my demonstration, rather than what they were doing.

What I didn’t expect was for people to be so excited that they wanted to write lots of long blog posts! That was cool! I thought people would write “First post” and “Um I don’t know what to write” and things like that. But no! I stood at the head of the room hearing the soul-warming sound of clickety click click of industrious typing, seeing the beautiful deep concentration on people’s faces. It did help to ask people at some point to stop, hit publish, and remember that they could go back and edit later. I busted loose with a speech about how you could edit stuff, disinhibited, empowered and freed by the control you had over your own words. Yay, that was fun! I saw some lightbulbs go off in people’s heads at that thought.

At the point where we logged out and in again, people were confused by the choice between “New Blogger” and “Old Blogger”. They thought they were now Old Bloggers because they weren’t New anymore – they’d already gone through the process! That made sense, but I hadn’t expected it. So if anyone from Blogger/Blogspot is reading this, free user feedback for you, though you’ve probably already heard it.

Here’s what I would do differently for the class:

– Emphasize the step during creation of the blog of writing down on paper:
— Your login name (which is the gmail account that’s being created!)
— The URL of your blog
— The address you will go to in order to edit your blog in future (http://blogger.com)

– add a step for telling the instructor the blog name and your login name!

– Making a link. I’d write out instructions on how to do that with the “link” button rather than typing a href etc. etc. etc.

– Log out, quit the browser completely, and start from scratch to log in again, find your blog in one window, and open a new editing window.

– I’d consider making it a 2-part class, perhaps over 2 weeks, but better yet, Monday/Wednesday or Tues/Thurs.
— The instructor will have the list of everyone’s URLs and login names, in case someone forgot on the 2nd night.
— It could also work well as a 3 hour class with a coffee break in the middle, on a Saturday.
— It really does need a followup to help people have continuity and a little extra practice. It’s a lot of information to absorb all at once.

– An added note at the end to suggest that people go home and teach someone else, a family member, friend, or co-worker.
— That spreads whatever cool empowerment people can get from blogging
— Trying to teach someone else is a really good way to learn something in depth

– I forgot to mention other blogging services, some free and some not: Vox, WordPress, LiveJournal, Typepad, and for Spanish speakers Blogalia or Blogalaxia. With a longer class or 2 classes, I would do a quick tour of those sites. Blogger is lovely, but there are other options!

Maybe the students from the class will come and leave me a comment, so I can link to them. The ones I remember are:

Philip, who wrote a mystery novel, and who used to work in TV news, and who I think I know from past meetings of the Redwood City Not Yet Dead Poets: Philip’s Code.

Richard, who looked like he was in maybe 7th or 8th grade (but I could be wrong) and who came with his mom, and who is a huge star wars fan: Star Wars Freak.

A very lovely person whose name I have forgotten but who is a technical recruiter… I can’t remember her blog name

A dad and his high school or college-age son, and the son was super good at it all already, and the dad was starting a blog on his personal finance business for long-term care

Esperanzamj, who started a blog about hope and creativity

Gina, who was blogging in Spanish, ¡espero que me di su blog url aquí en los comments!

The woman who has a craft business and teaches classes and makes soap and beauty care products

And everyone else. That was really a lot of fun.

Technorati Tags: blogging, teaching

Paying attention as an art form

February 7, 2007 Liz

In thinking about the ways that value is created (including literary value, or imaginary ideas like money) I arrived at some thoughts about the ways people pay attention to each other on the Internet. If you want to pay attention to someone on the Internet, thanks to social software and blogging and rss and things like Twitter and wikis, there’s a lot of ways to do that, to navigate attention & identity individually and collectively, and to let that be seen in varying degrees. In fact, paying attention to people with people can be done with amazing artistry and skill.

People need complex systems so that they can pay attention to each other indirectly and obliquely through all being attentive to something else they have in common. That thing has to be complicated enough to be worth attention. It might be social justice or the good life or gossip or religion or who is the most popular celebrity and why or who wins the Superbowl and how; or seduction or courtly etiquette or art criticism. Functionally and socially those things are all equivalent. Paying attention is better, the better the quality of the synthesis achieved. Software making is heady as any collective endeavor is because it’s about people paying enough attention to the same thing to make the thing happen and a creation of any sort is a logical synthesis of ideas & their practice (it is maybe a result of synthesis on one level but on another it is the synthesis.)

I come to this idea also as I think about how much I want to teach my college composition students about the pleasures of thought that arrives at synthesis. I’ve also gotten here because my partner just laughed at me and shook his head with disgust when I squeaked “Oooo, I’ve just reached twitterlibrium!”

Also because it’s late at night, I had an overstimulating and hyperproductive day, and can’t stop thinking to the point where I fool myself into thinking I’m Barthes or something and can write things like “Praxis is synthesis! Art is the collective attention stream!” and feel profound… without any acid.

Technorati Tags: blogging, communities, complexity, social networks

Some amusing ideas around Twitter

February 6, 2007 Liz

Part of the fun of Twitter is in making up stupid words with tw*tt- as the prefix. Make up the ludicrous dot-com word and the idea will follow. I am very fond of words that have sprung into being like “multiblogular,” “polyblogular,” “hyperblogulating”, “twitterlibrium“, “computerbating” or “wikibating” and now “twitterbating”. The -bating suffix is particularly interesting because it carries all sorts of associations of feelings and irony around the activity. Perhaps a slight tinge of guilt and discomfort or uncertainty towards the degree to which one is engaging with people (or no people) online rather than “real life” (which of course we must put irony quotes around because talking to people over the net is real life just as much as talking face to face.)

While I was driving to San Jose the other morning I was considering twitterzines – what would they be? I think a way of creating sophisticated “favorites” lists or sets. Twittidors would drag and drop other people’s tweets onto interestingly-themed twitterzines; they might turn out like poems or tiny magazines or scrapbooks made of snippets of other people’s lives. Being able to look at or collect tweets based on keyword would be nice, but then adding in a human editorial function would be nifty. One’s amazing words of wisdom about chicken tacos or the future or toenail-painting at sunset could then be collected by others… and perhaps you get props of some kind for the mention or for being anthologized (twitthologized? ugh!)

The timeline concept could be pushed way further & with tons of possibly pointless data so that you could look at your own or other people’s distributions of twittering – Does one tend to tweet at particular times, like during commute… at dinner… Or what? And with particular keywords associated? Just as various events have been highlighted on Twitter (Macworld, etc – and imagine the mass twitterbating that’s about to happen at SXSWi; it’ll be nuts) We could mark up or tag important moments. Like being able to collect what people were tweeting during the Superbowl. I don’t give a fuck about the Superbowl and in fact don’t know who played or won, but maybe other events would give nifty information to… someone. My mind hovers between thinking of historians and advertisers… but probably it would be the dilettantes who look.

Dragging & dropping would be a nice concept. Rather than batch editing (Okay I’m assuming anyone ever bothers… But they might… ) you could drag and drop your (or someone else’s) twitters onto a tag or into a collection (the twitterzine – which again would be a bit like a Flickr set.)

A probably easy & fun Twitter extension: A mood index or indicator that depended on various factors. On contemplating my own collection of tweets I am heavy on the “fabulous” “Yummy” “yay” and the gazillion exclamation points. Clearly my mood index would tend towards the “Give this woman Ritalin, stat” end of things. The mood index could be as simple as good mood / bad mood but I suspect that more complex would be more fun. The lists of keywords indicating mood, or the connections between word and mood could be built collaboratively, and I think keywords would be a fine way to do it (Unless there is someone out there typing “Yay, I’m fabulously pissed off and want to kill myself, omgponies!!!”) This could be pushed even further into, what’s that test that people get so obsessed with? The one where I’m like ENTJ or something? That thing. You could associate keywords or patterns or data with various of the qualities and then predict.

One could look at patterns of whether groups of friends or followers tend to twitter in clumps. For example, if after Tara Hunt twitters about her day, half her friends obliquely respond by twittering about their day, that could turn out to be interesting information. An algorithm like… the # of followers you have, in relation to how many of them tend to twitter within a certain time period after you twitter. That might be pointless because it would lead to a level of self-consciousness and avoidance of posting immediately in response to someone or else – the other direction – gaming it deliberately. On the other hand that might be amusing as well.

Twitter is lovely for flirting and webstalking – you can see what your crush is up to or obliquely let them know as well without directly communicating or possibly intruding on their day with an IM or email. So what many dating sites haven’t achieved, Twitter does perfectly without intending it. Flirting is all about plausible deniability and Twitter offers that very nicely. I’d like to hear some cool twitter-flirting true confessions from people…

Anyway, I picture this sort of stuff being built on top of Twitter, much like the nifty and addictive little apps people build for LiveJournal. Like LiveJournal, Twitter is *fun*… And people want to play with it and poke and and mess around, which could turn out to be productive in unpredictable ways.

I shouldn’t say this, but given the level of eye-rolling some people exhibit over “those people obsessed with Twitter” with the implications of pointless narcissim & wankeriness… I’m surprised no one has made the obvious tasteless parody: Twatter.

Technorati Tags: ideas, social networks, software