Conversational power
Up till now the voice versions of “AI” have given me the same irritated feeling I get while listening to an automated phone menu. I feel frustrated or impatient listening to the voices of things like Alexa or Siri. I don’t trust them on some fundamental level.
The other night I watched a video clip with Danny, where someone asked ChatGPT to chat wiht it in a Cockney accent. I had watched it earlier and thought, Huh that’s convincing, it sounds very much like Danny’s family. When we watched it together I saw his face go through a very complicated sequence of emotions. It was just wild.
Then the next day I tried asking it for a chat in a Rhode Island accent that was from someone Italian-American. It answered, “Sure,”and with that one word I felt my face do what Danny’s did the day before. I felt surprise, shock, fascination, fear, vulnerability. In the short paragraph it then generated, which was a normal thing for someone to say from where I was born and where the core of my family was from. I got a sort of homily, an offer of coffee milk*, and was told, “Mangia!”. That sounds so stereotypical but the personality and conversational subject felt as correct as the accent (if maybe a little bit of a stereotype). As the hair on the back of my neck stood up I had a strong memory of my grandmother (who I was estranged from for much of my life) singing “A You’re Adorable” and tenderly reading to me while I was in her lap.
The evoker of the Cockney accent, the video maker, appeared in their short chat to bond with the ChatGPT generated personality, at the end saying goodbye with a warm “love to the family”.
It is interesting we both experienced such powerful emotions. I think that even without our particular contexts of alienation or distance, people’s relationship with “AI-ness” is going to change, because it feels very different to talk with an entity that expresses a personality. It feels grounded, rooted, and has at least the warmth level of making small talk with an affable stranger who you might meet in daily life.
The veneer of culture and personality may be thin right now. It’s likely that when I go back and try this exercise in more depth, ChatGPT will cycle through a fairly short list of stereotypical “Rhode Island Italian” things it can insert into the conversation. But that level was enough for casual chat. It is far from the phone tree voice or robocall that you want to throw across the room. Definitely worth a handshake.
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*
“What the hell is coffee milk?” Danny asked me. “Um. I have some in our fridge right now is what.” (I special order it from Rhode Island is what. It’s delicious! “A swallow will tell you!”)
“And (looking at the text of our chat) what does m-a-n-g-i-a” mean?” he asked, Britishly.
Me: [!!!!! (laughing uproariously)] Only a thing I was told every single day a million times!